When it comes to incident response needs, the debate between AlertOps vs Jira Service Management is simple: focus vs complexity. Jira Service Management (JSM) is designed to handle full IT service management needs—think change management, service catalogs, asset tracking. While it’s powerful for ITIL-driven environments, teams needing only alerting and on-call management often fin... https://alertops.com/alertops-vs-jira-service-management